Last Updated: 15 May 2023

At Full Camp Gear, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website campinggearonsale.com and use our services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect information that you provide directly to us, as well as data automatically collected through your use of our website:

  • Personal Information: When you make a purchase, create an account, or contact us, we collect information such as your name, email address, shipping address, payment details, and phone number.
  • Transaction Data: Details about the products you purchase, including Adventure Tents, Camping Beds, Awnings, and other camping gear.
  • Technical Data: IP address, browser type, device information, and pages visited on our site.
  • Cookies and Tracking Data: We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfil your orders for camping equipment, including payment processing and delivery.
  • To communicate with you about your orders, account, or inquiries.
  • To improve our website, products, and services based on your feedback and usage patterns.
  • To send you marketing communications (if you have opted in) about new products, promotions, or camping tips.
  • To prevent fraud and ensure the security of our website and transactions.

3. Data Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your data with:

  • Service Providers: Trusted partners who assist us with payment processing (e.g., PayPal, credit card processors), shipping, marketing, and website operations.
  • Legal Requirements: When required by law, regulation, or legal process, we may disclose your information to authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

We ensure that all third parties respect the security of your data and comply with applicable privacy laws.

4. Data Storage and Security

Your data is stored securely on servers located in the UK and the European Union. We implement industry-standard security measures to protect your information:

  • Encryption technology (SSL) to safeguard data during transmission.
  • Regular security assessments and monitoring to prevent unauthorised access.
  • We do not store your payment card details on our servers. All payment transactions are processed through secure gateways.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to take precautions, such as using strong passwords and keeping your login details confidential.

5. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You may update or correct your account information at any time.
  • Deletion: You can request deletion of your personal data, subject to legal obligations.
  • Opt-Out: You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our communications.
  • Data Portability: You have the right to receive your data in a structured, machine-readable format.

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website:

  • Essential Cookies: Required for the basic functionality of the site, such as shopping cart and checkout processes.
  • Analytical Cookies: Help us understand how visitors interact with our site, allowing us to improve performance and usability.
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your ability to use certain features of our website.

7. International Data Transfers

As we serve customers globally (excluding Asia and certain remote regions), your data may be transferred to and processed in countries outside your home country. We ensure that such transfers are protected by appropriate safeguards, such as Standard Contractual Clauses or adequacy decisions.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the effective date. We encourage you to review this page periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Full Camp Gear
93 Bristol St, Birmingham, GB B1P 1HD
Email: [email protected]

Thank you for trusting Full Camp Gear with your adventure needs. We are committed to protecting your privacy and providing a secure shopping experience.